Achieving Operational Excellence

Operations is an integral part of any product processing or service delivery. This Management Development Program is oriented towards providing end-to-end Operational Excellence for Mid-Level Managers. Starting with the basics of Operations processes, the program will build on the different actions and strategies required for achieving Operations Excellence in the related domain. 

Pedagogy : 

Mix of cases and topic discussions 

After completing the program the participants will: 

  1. Gain knowledge about how to identify and prioritize the focus area for operational excellence
  2. Be equipped with tools and techniques to approach a problem
  3. Analyze trade-off situations for decision making
  4. Develop action plan for achieving operational excellence.

Session Plan: 

Module 1: Process Analysis and Capacity Enhancement (3 hours) 

Module 2: Identifying and Approaching Trade-offs in Operations (3 hours) 

Module 3: Managing Change for Operational Excellence (3 hours) 

Module 4: Operations Excellence Action Plan (3 hours) 

This training program is designed for Mid level executives in various industries related to manufacturing and services. 

  1. Registration fees include the following:

    For all the participants:

    • Online sessions
    • Online study material
    • Certificate for course completion
  2. Refund policy

    Fees once paid can be adjusted for 1 financial year against future nominations only. In case a course is canceled on account of inadequate participation or any other unforeseeable reasons, the participants will be informed of the cancellation by e-mail or Fax and the fee will be refunded. IIM Mumbai will not be liable for any other expenses incurred by the company or the participant. Any transaction fee will not be refunded.

  3. Individual Registration

    If you wish to register & make payment, please click here Register

  4. Company-sponsored / Bulk Registration:

    • In the case of company-sponsored candidates, please share the nomination list and GST details to program@www.iimmumbai.ac.in for invoice generation.

      Download the INVOICE DETAILS FORM

    • Note: Discount is applicable for 5 or more participants from same organization against invoice.

Course Details

Mode Online / Virtual
Duration 12 Hrs.( weekdays evening)
Programme Dates Jan 20, 2025 to Jan 31, 2025 (Monday to Friday : Timing: 7.00 PM - 8.30 PM)
Program Chair Prof.Ravindra Gokhale
Program Co-Chair Prof. Rakesh Raut, Prof. B. E. Narkhede

Download Brochure

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